Let There (Not) Be Light!

We know that kids love SKECHERS light-up shoes.  Whether it’s Twinkle Toes or Super Hot Lights, SKECHERS has so many ways to make shoes light up, and that makes kids happy.

We want to make everyone happy, so SKECHERS introduced Switch Lights, a simple and fun way to turn off the lights on our light-up shoes.  If you’re at the movies, in the car, at school or anywhere that light-up shoes would be a distraction, simply press the on/off switch to disable the light-up function.  Press again, and the shoes are ready to blink their brightest! 10380_BMLT

Switch Lights give parents a tool to put kids in control of their light-up fun. This feature helps the lights last longer as well.

Check out all of our Switch Lights shoes with this convenient on/off switch here:




  1. Natalie green says:

    These shoes suck I bought my son a pair of sketchers magic lights and after 3 times of wearing them the left shoe went out and has never worked again while his right works perfectly not to mention the sketchers outlet gave me one shoe that lights up blue n green n one shoe red and yellow! As a mother of 4 I wouldn’t buy another pair for ANY CHILD!!

    • SKECHERS says:


      Thanks for reaching out to us about the issues you are having. We apologize that this has happened to your son’s shoes. Our customer service team will be in touch to discuss options. As for the different colored lights, our Magic Lites are designed as you mentioned. The right shoe has blue and green lights, and the left shoe has red and yellow lights.

      • Desiree says:

        My mom bought me a pair of the switch lights from the Santa Barbara sketchers store and one stopped working so I called the store and received a new pair for free, this morning was going to be the third time I wore them and one of them isn’t working again! I put it on the charger but it’s not blinking red like it usually does when they are dead.

    • Bee says:

      Left shoe is out on ours too, came that way. We didn’t even know they played music until I was looking them up for resale since she wore them a handful of times. And it does play about two distorted notes on the right but nothing on the left. Never wet, etc. SKECHERS: If you care so much, how about making your batteries replaceable? You purposely seal it in the heel when a rubber flap under the sole would make them worth a crap.

    • Jessie says:

      Hi ya i bought my son skechers light up shoes and all of sudden they stopped working too ! they suck and i wouldnt buy them again

  2. Alistair griffiths says:

    Our sons shoe is just going off all the time, I think the battery will have run out by the morning!! The switch doesn’t seem to work??
    They are great shoes and he really loves them so it is a shame. We bought them last Tuesday.

  3. Laina says:

    The lights on my son’s shoes no longer work, which is a horrible tragedy if you are 4. Does anyone have any idea how to fix/replace the lights???

    • I bought a new pair of Sketcher bright light shoes for my Grandon Cohen.
      They arrived today, the right shoe dosnt work right. We made sure the were turned on, nothing..,
      So I have a little boy that was waiting for the mailman to come…. and he only has one working shoe! Well he can’t just wear one shoe to town. What can b done a.s.a.p.
      He has been waiting since Christmas since he didn’t get them at Christmas!
      HELP, Cohen is heartbroken

    • Bee says:

      You can’t. They can make the battery compartment accessible but these have sole glued over where access could have been, and the outside has no access flap. So what could work with a battery-and should have, given the price (Mine is 5, I get it. WAY worse than never buying them.) is now a shoe to be chunked and replaced, nope not doing it

  4. Nellie Vasquez says:

    We purchased the Super Hot Lights and my son loved them. He wore it one day and now the one shoes won’t turn off. Will the lights on the sole burn? I don’t want him to get hurt.

  5. Gwenmclaughlin says:

    Bought a pair of these just before store closed at 6pm on Wednesday, my son wore them Thursday and by Thursday evening the left shoe was continually flashing orange. Put it in cupboard after trying for quite sometime to turn it off. Opened cupboard this am to find it still flashing. Got one very disappointed 6year old, and am none to happy myself, didn’t expect long life from lights but certainly expected more than 24hours before they broke! Have emailed the address provided above and look forward to response.

  6. James says:

    Got my son a pair of sketcher Sketch Air Lightz
    And after just a few days one works and the other does nothing. I realize the battery and life time of a shoe cannot be for ever but 50 plus dollars for a few days of light is kind of stiff.

  7. S Mendez says:

    My son got a pair of the hot lights shoes that have the switch and after a couple wears the right shoe will not come on I’ve tried everything I can think of to try and get them to work. I’m not sure if they battery has given out or the switch has slipped to a different area of the shoe but I’m not sure of what to do at this point to fix it. Any suggestions from anyone would be appreciated

  8. Gabrielle says:

    I can’t get my sons shoes to turn off. He loves them and I love being able to track him in the park but from what I reading there seems to be an issue. What can I do. I bought them last week for just under $60!!!

  9. Fanny Galindo says:

    I emailed you a few months back with no response!! I bought my 4 year old son some skechers I paid over $64 at skecher outlet. A few days later one of them completly stopped working and the push button wouldn’t work to shut the other one off. He was very upset and if course I am too. The outlet is 45 minutes drive from our home. I am very unhappy with your product especially with no respond from no one. I would not recommend this to nobody. Especially no customer service or help!!

  10. Andy Cogan says:

    I have had exactly the same problems with the shoes I bought for my son’s birthday.

    After wearing them just 4 times, the lights on one shoe do not work.

    Very disappointed birthday boy.

  11. Sorry if a repeat but cant see my comment/complaint to this list?

    I bought a pair of light up shoes for my son’s birthday. After wearing them 4 times, the lites on one show will not work. I ensured the lites were switched off everytime.

    I have a disappointed birthday boy.

    I would appreciate your help.

  12. chrissy says:

    My daughter just got a pair of sketches twinkle toes for a gift and has only worn them once now only one shoe lights up, what can we do to fix it. We are a faithful customer of sketches he has had a pair of twinkle toes every years since she was big enough to wear them ,and we never had this problem

  13. Adolfo Chapa says:

    Bought my son some shoes and he loves them especially the lights. We bought them on Saturday and the left shoe has not stopped flashing since yesterday. The button doesn’t work so it’s just flashing yellow all the time. When we got them they were flashing different colors. What should I do?

  14. Stephanie Wolz says:

    I am emailing your social media@skechers.com per all the requests above. Our daughters shoe stopped flashing after a day of use. She is very disappointed as are we. I guess it could be worse, her light could not shut off. Was there a new design or a bad lot or something? Thank you for your help and assistance.

      • Lillian Hawkins says:

        I got my son a pair of the black and green SKX motorcycle racing hot lights shoes for his 5th birthday and they worked in the store when we bought them so of course I threw the receipt in the trash bc ive never had a problem with any sketchers I have ever bought and i have bought many many pairs of sketchers having 3 boy’s ages 15yrs-20mo. So a week later we have his birthday party and he opens his shoes and is estatic and wants to put them on to show them off and the left one is not working at all. Idk what to do he is so disappointed and the store will not even exchange them for a new pair unless I have the receipt. It’s not like I want my money back I just want to switch them for a pair that both shoes light up. I paid over 50$ for the shoes and only one lights up. It makes me feel bad as a mother when one of the gifts that I got my son for his 5th birthday is defective. They are really good shoes, good quality materials, stylish ,comfortable and easy to take on and off. My only grievance is the lights issue. PLEASE HELP ME SKETCHERS CUSTOMER SERVICE?? I have been a long time customer and I have always been happy and satisfied with your products. I understand that with any product there can be bad batches, or bad runs during production. We are human and none of us are perfect. But if you could find a way to fix this issue and make my little boy happy with his shoes I would be forever grateful and will continue to buy sketchers brand for my whole family. If I get no response or the issue is not resolved then I will not be buying any more sketchers shoes or anything with the sketchers logo. I will also tell anyone and everyone even the local news about the defective product, my experience, and how nothing was done to fix the issue. From what I have been reading on this site there are MANY, MANY stories just like mine about the same product being defective so I’m sure I can get others to speak out as well about SKETCHERS SHOES they bought being defective. Thank you. I hope to hear from someone ASAP to resolve this BC I really do love sketchers shoes, and want to continue being a customer for years to come.

  15. Cecily Wendling says:

    Searched and searched stores for the Darth Vader sound/light up shoes in my sons size. He’s a dark side fanatic so you can imagine his disappointment when the 4th day of wear his Darth Vader made little to no noise. My sons 3, there is no consoling on this matter. I had to convince him to wear his other sketchers that have been going strong since Feb. My son has wide feet, and it’s hard for him to wear any brand of shoes. We usually stuck to converse (wore out quickly) and vans (Not enough styles). So when we tried sketchers it was a win because his feet wouldn’t hurt, he could put them on himself and he loved the bright colors. Is there anything that could be done for his loving Darth Vader sneaks? Replacement battery? Something? A distraught toddler is no fun for me.

  16. Jill says:

    I just bought a pair of twinkle toes for my little girl. She loves the lights…but they are driving me crazy 😉. Exactly where is the off switch???

  17. Alisha says:


    I’m experiencing the same issue as many others who have left comments. My son’s shoes won’t shut off (blink constantly). He only wore them a couple times before this issue began. He’s very sad that it will burn out soon. How can we fix the issue?

  18. Sibbonai Carswell says:

    I just bought my daughter a pair of the twinkle toes 4 days ago and they already stopped lighting up she cried as she is 5 and she loved the shoes . I am totally disappointed as I had to hunt for the shoes in her size.

  19. jherine2001 says:

    Hi Skechers Team,

    My son wore the STREET LIGHTZ – MAGIC LIGHTZ 2 which we purchased 2 weeks ago the first time today and when we reached home and took off the shoe, the RIGHT side lights would not turn OFF.

    Please advise.

    Jerome P Lagoa Jr

  20. Tiajuana Ledbetter says:

    I brought my daughter a pair of the Limited addition twinkle toes shoes. After the first day she wore them the right shoe stopped working. The light will flash when you hit the on and off button but if she walks they do not light up. I tried to take them back to the store I purchased them from. But they wouldn’t take them back. I purchased the shoes two weeks ago for $40 And she wore them for the first time on Tuesday.

  21. robin marshLl says:

    My daughter is crying due to the fact I just got her scetchers today…she jumped in the air 1 time…that’s all it took for left shoe to stop working! Help!!!!!

  22. Heather says:

    We bought our kids sketcher super hot lights for school last week and my son has wore his not even for the whole first week of school and the left shoes want turn off! The lights just keep flashing I’ve tried the button but it’s not working …….

  23. Kacee says:

    I bought my daughter some sketcher light up shoes and the left one on and off button stopped working after two wears and now day 5 and the left shoe does not light up at all…not so cool being the price we have to pay for these shows…

  24. Alisha Gomez says:

    Hello! Hope you’re having a good morning.
    2 days ago we bought our son the new 2016 Darth Vader Sketchers. He got introuble multiple times by his teacher cause the shoes kept making noise everytime he crossed his legs or touched them together. These Darth Vader Sketchers are different then the ones we’ve bought in the past they have some sort of sensor on the side of each shoe. So even though the are turned off if you touch the shoes together they automatically come on and make noise. I think it’s cool….but his teacher doesn’t. Is there another way to turn them off completely while he’s in class? If not I will have to run them 😦

  25. Beckie says:

    We bought my daughters first pair of twinkle toes. She started wearing then last Monday 8/22 and today she has a one blue light on the left foot that will not turn off!! We have turned it off, but that one still stays on!! So disappointing when they’ve been worn for only 2 weeks.

  26. Cherie-Anne says:

    I bought my daughter a pair of the swinkle wish shoes & after wearing them once the one shoe would not light up. So I took them back to the store they then exchanged them. Now she has wore her new pair about 3 times and the 3 lights on the toe of one shoe will not turn off & the wand wish noise does Not work!!! Of course I saved them for her to wear to school & she never got out the door the first day and this happened! Very disappointed to spend that kind of money on shoes that will not work any more.

  27. MARIAN MEJIA says:

    Hi, same issue here about magic lights 2. 0.. D lights wont shut off.. Plss help. Just bout it last month. My kid just wore it 4x!

  28. Rebecca Heuer says:

    These shoes are awful!! My Son’s Left shoe went out after only 3 days of buying these shoes from the Outlet. They light up blue, green, and white. He is so disappointed with these shoes. We will NOT be buying any Sketchers shoes again. Had the same problem with my daughter’s Twinkle toes shoes.

  29. Frank Rivera says:

    Hello my name is Frank Rivera. I purchased a per of Sketchers Magic lites 2.0 on Dec 07 2016 for my son. He wore them for the first time today and the left shoe won’t shut off. I am certain that the shoe is defective. It keeps glowing yellow. I tried everything to make them stop. My son really loves these shoes and they are defective

  30. Debbie says:

    Hi! I have have the same issue with my son’s Magic Lite 2.0, the left shoe kept blinking for more than 24hrs. then stopped and doesn’t work any more. the right shoe is good, on/off button works. This happened after he wore it just 4-5 times, and he’s really disappointed because he’s been asking about this for months because he already outgrew his spiderman lights shoes which he had for more than a year and lights are still working. So we’re both disappointed since Skechers is kinda pricy in the Philippines, I expected better quality.

  31. Purchased 2 pairs of Sketchers Super-Hot Lights with magic light 2.0 for 2 of our boys for Christmas. One pair has a shoe that never lit up! The other pair has a shoe that, less than 12 hours after opening, continuously flashes. It does not change modes, it does not turn off. It seems to be fading…The other shoe works great. 😦 Will try to return to store… but eeke… post Christmas return lines!

  32. Amy Bryan says:

    Please help… I know that Skechers twinkle toes shoes have an on/off switch somewhere and I cannot find it. My daughter loves the shoes but her school is telling they’re a “distraction” and she cannot wear them. These are the only shoes she has right now so that’s not an option.
    I’ve googled every variation of “how to turn them off” I can think of and the only thing that comes up is destroying the shoes. I WILL NOT intentionally destroy something I’ve paid money for.
    Will someone please tell me where to find the switch for my daughters sake so she doesn’t have to wear her worn out sneakers to school anymore. Thanks!

    • SKECHERS says:

      Hi Amy! Usually the on and off button is on the tongue of the shoe on the inside 🙂 Please email customer service with the style number and they will be able to assist you !!

  33. Brian says:

    We bought our son a pair of the super hot lights 2.0. He has wore them 3 times, today being the 3rd. Now the right shoe Will not quit blinking at all. I ha e tried everything. I found the change light mode & touch button mode but do not see a on off switch. They look great but until the light quits I can’t let him.wear them to school. He is disappointed as so am I.

  34. annabelle says:


    I bought my daughter a pair of sketchers magic lights and after 3 times of wearing them the right shoe went out and has never worked again while her left works perfectly. Can the lights be fixed? Please help.


  35. Gina says:

    I just bought my daughter a pair of twinkle toe skechers a few days ago and they worked perfectly for about 3 days. Now her right shoe won’t light up, she actually cried about it. I’m pretty disappointed.

  36. james benecke says:

    i bought my three kids the KIDS’ ENERGY LIGHTS SNEAKER for
    $64.99 x 3 = $194.97 at famous footwear two pair are working good but one side of the size one would never charge now its dead were all very sad 😦
    ★★★★★ 4.5 out of 5 stars. Read reviews.

  37. Cindy Zuniga says:

    Hello, I Hope have a good Week so far, My son is so sad, one his shoe doesnt work, and He want to used, bout so Sure Have to call you guys or send email, He will be happy to used again !! Thank yous

  38. Angelica Duprer says:

    U bought my 5 yr old daughter some last week and they stop working. Now she doesn’t want to wear them. I will never purchase another pair. They should at least tell you how to replace the lights or how to fix this. I at least thought it would be a month or two before the lights went out.

  39. Nicole Autry says:

    My daughter got the skechers light up shoes as a Christmas present from Santa, she loves them and has gotten a lot of wear out of them as she wears them EVERY DAY. We had no problems with lights being stuck on and she loved being able to switch between all of the colors… Only problem now is I think she wore them out and they won’t recharge. Anybody know if there is a way to send them to “santas workshop” and get them fixed?!

  40. Natasha says:

    I just purchase my son a pair of Energy light sneakers on the 24th of March. The right shoe works but the left shoe no longer lights. It is not being over charged. I only charge it for the required time frame and then unplug it from the USB. What do I do?

  41. Sheryl Meek says:

    Where is the switch??? We’ve looked everywhere on the shoe. He previous pairs have had s button on the strap but these don’t. They are called S Lights.

    • SKECHERS says:

      Hi Sheryl! The on-off switch can sometimes be located on the side of the shoe, the tongue of the shoe or the straps etc. If you look up the style number on the website you can usually read in the description where your specific switch is 🙂 also feel free to email customer service at socialmedia@skechers.com and they can assist you 🙂

      • Nadia Inman says:

        I just emailed my concern to that email address you provided. I look forward to getting a response, as I document all communication. Thank you

  42. Breanna Waliyyuddin says:

    My daughter has had her twinkle toes about a month. All the sudden one light won’t turn off. Its not the button I tried everything. I’m highly upset that a 40 dollar pair of shoes lasted a month before they broke. I wish I could get a return email but its been days.

  43. loramorel100 says:

    My daughter just received her new shoes less than a week ago and they are already having problems. She is unable to turn off one of the shoes and I’m concerned that it may get hot because the lights are not turning off or maybe burn out quicker than the other shoe.

    She hasn’t even had him for a week and we are sadly disappointed

  44. April Becker says:

    I purchased the flash pod scoria for my son less than 2 weeks ago. The left shoe will just turn on and flash like crazy whenever it wants when you are wearing them and not wearing them. To the point that it scares him in the middle of the night. All he wanted was good light up shoes and I can’t let him wear them to school because they keep turning onand ditracting the class while he’s sitting still

  45. Red says:

    I bought one for my Girlfriend the Skechers s light rose gold the left shoe works just fine but the other shoe just keeps on blinking red can you tell me what is happening to the shoe the employee said you its like that when its low batt but I charged it for a while bht still aint working

  46. Dieter Schenn says:

    Last week, while on vacation in New York, we bought a pair of Energy Lights sneakers for our son at the Sketchers store on 5th Avenue. The friendly sales lady explained to us how the shoes works on the right shoe. Now we are back in Buenos Aires and it turns out that the left shoe is not working. It doesn’t even bling red while charging like the red shoe. I have to say that I am very disappointed, I thought that these kind of the shoes would be tested before selling them.

  47. Grace Godoy says:

    I bought my triplets some high top beige limited edition twinkle toes and they literally stopped lighting up after 2 weeks, mind you they don’t wear them everyday! It is so disappointing because buying shoes for triplets is not cheap at all!!

  48. Bee says:

    Googling the issues we had with this shoe is how I ended up here, and it has become real clear these shoes were sold defective at full price across the board. Same here as most of y’all. Left shoe is dead, always has been, right shoe plays 2 notes tops in distortion. Scarier than cute. Lights are spotty and my kid LOVED THESE, or the IDEA of these. I got them a few months back and sat them up finally, due to how bummed they were making her and dominating moods, and I just pulled them down in hopes to resell, (I didn’t even realize they made noise before now, I thought the lights were just cheap and was gonna sell them as such-honestly, and at a fair price, you see where I’m going, skechers?) because she’s gone up in size, thank the Lord for small favors.
    I’d hoped to replace the batteries for the next owner and they glued the sole over the area and have no access even if you peel that up without damage. So yea they could put that, but instead I’m supposed to spend 30-70 online for the same thing I already thought I bought, and throw it out yet again when it’s dead out of its box? I’ve worn Skechers faithfully for 20+ years but this is a little shady in my opinion. They simply cost too much for this family of 6 to reason if they’ll stick it to us right out of the box-and it should be a crime to advertise lights and music on a shiny shoe marketed at small children so they can get let down right out of the gate so consistently. Misdemeanor for the mental wear down on my part, at least, har. Anyway, live and learn.

    • SKECHERS says:

      Hi there. We are so sorry to hear about this issues you have been having with your Skechers. We appreciate your loyalty to Skechers and will definitely pass along your message. If you would like, you can email socialmedia@skechers.com and our customer service team can provide you with some assistance! Thanks for reaching out to us. Have a great day 🙂

  49. Jon says:

    Seems to be a recurring theme.
    We bought Skechers Air Lightz a month ago, and during that time we must have switched them on for 5-10 minutes bursts at night maybe 10 times?
    And already one of the shoes don’t turn on. Are the battery life supposed to be so short, can they be replaced, or is there a fault in the wiring somewhere?

  50. Ann Perry says:

    My daughters energy light ups stopped working after 2 wears. I brought them back to the skechers store today and they wouldn’t do anything as we didn’t have a receipt. Disgusted. I doubt I’ll shop in skechers again.

  51. Karen Thomas says:

    We are from England and bought my son some energy light Skechers from Las Vegas store whilst on holiday in April. The right shoe has stopped working and when we charge it – it stays on red (not the flashing red as it should do) and won’t switch off until it runs out of charge. What do you suggest we do?

  52. Manda says:

    Bought my son a pair of the white light up energy sketches a week ago. The one with the charger. He went to school and the light wouldn’t go out and started Burning his feet. He called me from school. Tried to get a hold of the company and couldn’t find a number or email to let them know. Really scare they will catch on fire. Can’t afford to replace them.

  53. Boyce Dale Greene says:

    Bought a pair of light up shoes model 90481L left only yellow blinking and won’t turn off. By Wednesday the right would not stop blinking

  54. Kate Loise Matthews says:

    Grandmother bought a pair of Skechers which has lights. 1St day of class was yesterday and used it but this morning, left shoe not working/flashing anymore. Our daughter is really sad and we don’t know how to fix it. Read posts here and almost have 90% same issue with the shoes. How can you help us with this?

  55. Fernando says:

    So I just bought my daughter the glimmer lights model 10833l/Bkmt last week, today she took them to school and it only worked half day.
    Any idea how can this be fixed?


  56. lmush says:

    We just bought a pair if Twinkle Toes “How you Feelin” for our daughter’s birthday. One shoe lights up and the other doesn’t. You have very disappointed parents and a sad girl at this house.

  57. Christine says:

    Bought my daughter a pair of energy lights as a reward for brining home an excellent report card. She has wanted them since September. She has now had them for just one week and they no longer light up or charge. Tried to bring them back to the store and since we didn’t keep the receipt , there’s nothing the sketchers store can do for us. Guess I should’ve read up on the reviews before I even considered buying them. Now we’re left with a child who cried at the store when they said they won’t return it, and a pair of shoes that won’t Light up. Extremely disappointed.

  58. Brittany says:

    Received these shoes two days ago. Gave them to my son less than 24 hours ago. He has worn them a total of 4 hours MAYBE. Now one shoe is blinking nonstop even when he isnt wearing it. Cant turn it off with the buttons. This is very diaappointing because the shoes look awesome and he loves them. Now he is upset and worried that he will only have ONE light up shoe by Christmas morning. Is there anything that can be done about this?

    • SKECHERS says:

      Hi Brittany, we are so sorry to hear about your son’s Skechers and please let us offer you our sincerest apologies. We will definitely be able to offer you a replacement pair. Can you email us at socialmedia@skechers.com so we can connect you with someone in customer service? Thank you & Happy holidays 🙂

  59. Javier says:

    Hello, my son was gifted a pair of Energy Lights for Christmas. He was extremely excited and happy for these. He has only worn them a handful of times, and already the right shoe does not want to charge or turn on. The left shoe is fine, but right shoe will not work at all. Reading all these comments seem to reflect that these shoes were sold defective?

  60. Vanessa says:

    I bought the Swipe Lights for my daughter on December 23, 2017. Today is January 15, not even a month later and both of her shoes are not turning on. I charged them with the charger, and I pushed the “off”button on the side, and the “swipe” button on the flap behind the laces and none of the buttons are working.
    Let me know what to do.

  61. Rania says:

    My light up shoes light up only half and the rest don’t light up although it’s fully charged.I don’t recommend buying😤

  62. Gabrielle Gardner says:

    I bought my son the limited edition ones and after 4-5 times they won’t light up. When we charge them you can see dim lights but if we try to turn them on they won’t light up. I also dont recommend this. It was a nice idea and i really thought they would last, i mean come they came with a charger and you could turn them off when you didn’t what the lights on. The only thing that works now is they still glow in the dark.

  63. Dara Farrar says:

    We bought our daughter the Twinkle Toes , Twinkle Breeze Multi Color shoes and after wearing the second time the left shoe not longer lights. We have tried pushing the “button” on the shoe and nothing happens no lights. The right shoe works fine.

    Our daughter is so disappointed that the lights only last a short period of time and needless to say we are too after the price we paid for the shoes.

  64. Carolyn Whitney says:

    Got my daughter a pair for Christmas and unfortunately the left Shoe went out the same day the right one worked all day long I’m got it home charge them up and they both work for a little while then the third time that she wore the shoes the left one would not come back on at all please try to charge it keeping on the charger overnight nothing seems to work she definitely loves the shoes definitely disappointed that they both are functioning properly

  65. Sara Anderson says:

    I will never buy another pair of Sketchers light up shoes for my kids. I bought a pair of twinkle toes for my 5 year old daughter. After one day of wearing them she was devastated when one of the shoes quit lighting up ALREADY! So, I took them back to the store where they replaced them. Got home with the new pair and she wore them three times and they are both dead. They should be made with a much better battery life than that for $45.

    • SKECHERS says:

      Hi Sara, Sorry to hear about this situation. In the event you’re unable to return the item to the place of purchase, please email detailed information such as date of purchase and style information to customersocial@skechers.com so that we can connect you with a customer service specialist who may further assist you. Thanks!

  66. Brian says:

    Bought the Twinkle Toes for my daughters birthday and after about 4 times wearing them, the right shoe is not working. She still loves the shoes but the lights were a big part of why she liked them. Pretty disappointed for the amount of money they cost and there is no on/off switch like mentioned on the box.

    • SKECHERS says:

      Hi Brian, Sorry to hear about this situation with your daughters shoes. In the event you’re unable to return the item to the place of purchase, please email detailed information to customersocial@skechers.com so that we can connect you with a customer service specialist who may further assist you. Thanks!

  67. Shane Swanson says:

    We bought my daughter a pair of the Twinkle Toes zip up high tops and she absolutely loves them. We are a Sketchers family and have been buying them for her and myself for years because they seem to last. However this recent pair has a problem. She came home from school on Friday and her left shoe will not turn off. The lights are stuck on and while she still loves the shoe she can not wear one that blinks and one that is solid. Do you know how we can fix this.

  68. Scott Mills says:

    Just received a pair today that I bought for my daughter. One shoe doesn’t light up right out of the box. She’s very disappointed and wants to return them.

    • SKECHERS says:

      Hi Svitlana, Thank you for reaching out! Some of the S-Lights styles have an on and off switch usually located on the tongue or side of the shoe. If you do not see a on/off switch it may not have that functionality. Hope this information helps!

  69. Ashley Ng says:

    I bought my light up shoes a few weeks ago and my left shoe stop working even when I charged it! I never damaged it and it wasn’t worn in water area. The right is perfectly fine. Is there any way I can get my left shoe fixed? Because it looks really weird with one shoe lighting up and not the other. They are great shoes in the dark (at night) and also perfect for dancing at night for the effects. I hope there is like shoe service who can get it fixed! Thanks 🙂

  70. Erania Peralta says:

    I bought my 7 year old a pair of KIDS’ RAPID FLASH LIGHT UP SNEAKER which he really wanted two days ago and the lights on one shoe stopped working yesterday. This is very disappointing and the price that I paid.

  71. Marina says:

    My sister bought 3 pairs of Skechers luminators for three kids and one pair is not working. The left shoe will not charge at all and the right shoe, while it does charge, the colors are defective as two colors will appear rather than one at a time. Given the shoes were transported to Australia as gifts we can’t even fix them here as Skechers will not discuss without proof of purchase which my sister doesn’t even have anymore. My 4yo is devasted as he only wore them 3 times.

  72. Lauren Vargas says:

    Our daughter received her Teinkle Toes as an early Easter Gift from her Nanna. She’s worn them since this last Friday (5 times today), and the right shoe keeps flashing blue on the toes when she’s not even wearing them. I’ve watched her turn the switch off numberous times, yet they still keep lighting up. She said, “Oh, they’re going to die.” I asked her how she knew that and she said that the last pair Nanna got her for Christmas did that before they died—those didn’t even make it a month; these haven’t made it a week. Really frustrating because she loves them so much. We’ve loved all of her other Skechers, but really disappointed with these unfortunately.

Leave your comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: