Sink Into SKECHERS Memory Foam

foam insoles 2

SKECHERS Memory Foam is all the rage, and no wonder: it’s like a bed for your feet! These ultra-cush insoles instantly contour to your soles… plus with SKECHERS Memory Foam in everything from our cozy winter casuals to next spring’s sandal collections, you can enjoy more incredible comfort all year long.

Check out this video trumpeting SKECHERS Memory Foam’s great features:

SKECHERS Memory Foam is now available in more collections than ever, from Relaxed Fit® Footwear for men and women, to BOBS styles and even shoes for kids – so now the whole family can sink into comfort.

Have a question about our SKECHERS Memory Foam collection? Leave it in our comments!


    • SKECHERS says:

      Hi, Joe! Memory Foam is a type of foam plastic material that provides excellent support and comfort. It’s best known for its use in mattresses and in Memory Foam insole shoes.

      • David Fox says:

        I’m 75 with bad arthritis and I AS faceing a Hip replacement. It was too painfull for me to ealk much anymore until I bought a pai of Go-Walk 3. Well,,for me it was a miricle. They restired my ability to walk. Now I wave a new Hip and the Sketchers are even better. Really,Istill really cant walk from Arthritis pain unless I’m wearing them. The reduce my pain level from 10 down to 3. However,,they are staring to smell. I hope Sketchers deals with that problem and soon. NeverthelessI plan to buy and wear them always. To me they are a miricle shoe.Being a pensioner I cant afford to buy a new pair right now or I would.

      • SKECHERS says:

        Most of the SKECHERS Sport, Casual and Performance shoes are treated to be anti-microbial, using Agion or Ortholite, both very safe and effective treatments. That helps prevent odors and keeps the shoes fresh and comfortable. – Tim, the Shoe Guy

      • Lori Neely says:

        I bought the sketchers with memory foam for my daughter… and her feet sweat in them. The memory foam really smells and I can’t get the smell out…… very pricey shoe for this to happen when you say it helps prevent odors. I bought her a pair of BOB’s with memory foam and no problem what so ever. ????

      • SKECHERS says:

        Most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Do not place shoes in dryer. For shoes with Skechers Memory Foam™ insoles, allow shoes and insoles to air dry for 10 to 12 hours to ensure the insoles are fully dry.

      • Terri Meadows says:

        I loved my Skechers w/memory foam, but I have never had a pair of shoes to become smelly like these shoes. I’ve washed them several times and allowed them to air dry; I’ve sprayed them with fabric sprays; and I have even put them in the freezer (someone told me to try it), but nothing has worked. I regret not being able to purchase another pair for fear it will happen again. They are still in good condition, but the smell is unbearable.

      • M-A Johnston says:

        I wonder if Sketchers read all the online comments of the dispairing Go Walk owners whose shoes have become unbearably stinky. I have two pairs and, like all the others, have tried everything- freezing, cornstarch, baking soda, sun, cleaning with LYsol, etc. etc. and NOTHING WORKS. Someone suggested a recall it is so bad.

      • Alex says:

        I have the same problem only bought them 6 weeks ago and they stink have washed them and nothing working shame they are so comfortable and really help with my heel problems

      • SKECHERS says:

        Hi Alex, sorry to hear you are having issues with odor! Have you tried using baking soda or activated charcoal solution to remove the odor-causing agents? Machine washing with odor-absorbing detergents, combined with an odor absorbing treatment when air-drying may also work. When air-drying, usually wait 10-12 hours to make sure the memory foam is completely dry.

    • celeste says:

      i LOVE my memory foam and all my skechers and I have never had a problem with the “stink” that some complain of. I do wash my sneakers an air dry them from time to time. How can anyone expect that something that they wear and sweat in while exercising never needs cleaning? Would you wear underwear for weeks on end withot washing it? A little maintenance is a small price to pay for the additional comfort.

    • SKECHERS says:

      Memory Foam shoes are now available at Skechers Retail stores, and your favorite shoe stores. To see all of the shoes that feature Memory Foam insoles for comfort, check out the ‘Memory Foam’ category on

  1. Susan G says:

    I am looking to replace my Skechers SN12405 exo-skin resistance….with no success
    Please someone help me….I love love love these
    They have been the solution to my persistent heel pain
    Thank you

  2. Nicole says:

    I’ve had my memory foam shoes for about 4 months and the insides are beginning to smell and get hard. Is there a way to clean it so that they are back to the awesomeness of when I first got them?

      • SKECHERS says:

        Most of the Memory Foam insoles have a fabric covering, so you could conceivably dye these using fabric dye. I haven’t heard from any customer who had dyed the insoles, but it should be possible. You also may want to consider ‘reupholstering’ the insoles by using fabric glue to add an additional fabric layer, cut to the same shape, to the top part of the insole. – Tim, the Shoe Guy

      • James says:

        Yes you can. Just turned a pretty worn part of green *canvas* sketchers into much newer looking brown using 1/2 bottle of dark chocolate fabric dye.

    • Carmel McKendry says:

      I was out walking and there was a sudden downpour and my skechers got really soaked how do I dry them is it all right to dry them out on a radiator. What do you mean by air drying.

      • SKECHERS says:

        Hi Carmel, I would stay away from anything other than air drying as it could damage the shoes. This means taking out the insoles and putting both in an indoor open-aired place with good ventilation and waiting for them to naturally dry. Hope this helps 🙂

  3. Marla says:

    Hi! I’m interested to know if Skechers will be providing sandals with the “memory foam” type sole. The Go Run shoes are comfortable, but I would like something for the warm summer months.
    Thanks for your response. 🙂

  4. Jackie says:

    What type of skecher is good for long distant walking normal gait for women that are light, comfortable and prevents toe blisters? And should I go up a 1/2 or whole shoe size. Thank you

  5. L says:

    Can the shoes with memory foam be machine-washed? Or how do you recommend washing them? Mine were white when I bought them, but not now. Mostly the mesh on the front and sides looks dirty. Flex Appeal Spring Fever. They have been great for avoiding my usual heel pain (plantar fascitis).

    • Alice Roseboom says:

      I have had my Memory Foam Sketchers for a couple months, they feel lumpy now under my toes, the insoles feel like they are glued in, should I wash them to see if makes them pliable again?

      • SKECHERS says:

        If you find that the Skechers Memory Foam insoles are less comfortable, you may want to try removing them and washing them (on the gentle cycle, and air dry only) to revive them, it has worked for some customers. The insoles should be re-fastened into the shoes using rubber cement or ‘Shoe Goo’ if possible. – Tim, the Shoe Guy

    • sandy says:

      Can i buy replacement memory foam insoles for sketcher shoes the shoes are still good but need new insoles cant keep buying another pair of shoes when the shoe still holds up but insoles need to be changed i looked every whear cant find them heeelllppp please

      • Helen Cullimore says:

        I also have shoes which are perfectly wearable but there is a hole in the heel area of the insole itself which can make it feel a bit uncomfortable especially when walking over long distances. Skechers – any chance of you starting to make replacement insoles as it sounds like there’s a good market for them.

      • alisaskx says:

        Hi Helen, although we do not currently sell insole replacements, our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores, that carry shoe accessories.

  6. Debbie says:

    My husband loves the memory foam sneakers but needs to replace the insoles. Can you buy replacements? Please let me know, Thanks

    • SKECHERS says:

      Hi, Debbie. We’re sorry for the inconvenience, however, we do not sell or stock replacement insoles at this time. Our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores, that carry shoe accessories.

  7. Amber Cantu says:

    A lot of us were wondering if you can machine wash the shoes that have memory foam. Can we get a response? Please and thank you!

    • SKECHERS says:

      Most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Do not machine wash light-up shoes. For shoes with Skechers Memory Foam™ insoles, allow shoes and insoles to air dry for 10 to 12 hours to ensure the insoles are fully dry. Please do not put shoes or insoles in the dryer.

    • SKECHERS says:

      Yes, Skechers GOrun Ultra has the most Resalyte shock absorption of any of the Skechers Performance running shoes, and a thick supportive midsole designed for running longer distances. Customers tell us it is very cushioned and supportive.

  8. Mitch says:

    I bought my wife 2 pairs of the Gray 11883 and she loves them. However, the insoles wear out in appox. 3 months because of how much she wears them. She’s tried other “memory foam” replacements but nothing compares to the ones that come with Sketchers. Is there any way for us to get insoles directly from Sketchers?

      • JayElle says:

        Hey Sketchers folks,
        Why not tack on a few dollars and provide a second pair of insoles with shoes just like you sometimes do with shoe laces? If the insoles wear out as quickly as customers are claiming, you should have an option to purchase them separately.

      • SKECHERS says:


        Thanks for your feedback! We will certainly pass on your thoughts to our production team. Thanks for your interest in Skechers!

  9. Kimberly Collachi says:

    My husband loves his skechers with the memory foam inserts! My question is do you sell the inserts separately? He removes them daily from his sneakers to put in his steel toe work boots. . Thanks!

  10. Linda says:

    Hi I love my 11892 skech-knit gel-top memory foam sneakers. I tried to buy a back up pair and bought the 12034 which had the same description but the insoles are not nearly as soft or plush and do not have the additional gel piece sewn in the heel. Is there a current shoe that has the old plush insole?

    • SKECHERS says:

      11892 is an Equalizer, so it has the standard Gel-Infused Memory Foam insole, rather than the ‘Gel Top’ model of the other shoe.

      The Equalizers in stock are doing that heel pad, so I could recommend looking at the Skech-Flex (12125, 12126) or Skech-Air 2.0 models (12101, 12046, 121031) which both have the pad-less Gel insoles.

  11. bobbie says:

    Is ur shoes made out of LATEX?!?! HOW ur memory foam Made out of LATEX?!! I have a server allergy to LATEX. And I love sketcher shoes. Thank u for ur help.

    • SKECHERS says:

      Some customers have advised they wear the shoes with their orthotics, either by laying the orthotic on the Memory Foam insole, or by removing the Memory Foam insoles.

  12. Molly says:

    I just bought the 11883 shoes and I was wondering if they are waterproof. If they are not, is there a specific method recommended to waterproof them?

    • SKECHERS says:

      The Flex Appeal – Next Generation shoes (11883) are not waterproof as they come. I would advise applying Scotchguard or a similar fabric protectant product to the fabric and synthetic upper to make them water resistant. — Tim, the Shoe Guy

    • SKECHERS says:

      Nylon/Mesh Shoes: Most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Do not place shoes in dryer. For shoes with Skechers Memory Foam™ insoles, allow shoes and insoles to air dry for 10 to 12 hours to ensure the insoles are fully dry.

      • max says:

        Thank you for answering my question whether or not Skechers Go Run shoes are machine washable. I don’t run for exercise. Only if I have to. I have to tell you, at 56, these shoes are like rockets on my feet. I can also feel a good “pump” in my legs and glutes, just walking in them. Very comfortable and the pain in my feet is now gone. My arch is a bit high and my pain was mostly in the balls of my feet. Was. Way cool. And I was fortunate to buy these at a ridiculous clearance price. Less than $20, with tax! Needless to say, my next pair, or two, maybe three yet to buy, will be Skechers. Thank you again and keep up the great work!

  13. Pierre says:

    I love the insoles – but they have ran their life and are falling appart after about 4 months of use: I would want to buy a new set Please please please offer the insoles by themselves, I would buy multiple sets!

  14. Pam says:

    I intend hiking a few days in Vietnam in the rainy season, I want to wear one of my many pairs of memory soled skechers, if soles get wet can I keep using them. I wont have 12 hours to dry while hiking. I can only take one pair shoes with me. And if wet will they still work as good?

    • SKECHERS says:

      There should be no problem with the Memory Foam shoes if they get wet, they may make a little noise, but should perform just fine. You may want to machine wash them after the trip is over. Have a great trip! – Tim, the Shoe Guy

  15. Patricia Ryan says:

    The skechers we have all smell and most of my family have them. I know you say there is antibacterial on them but really for the amount of people who are complaining about the smell I think Skechers really need to look at this. The number of people is also too varied which leads me to believe either the antibacterial is not good enough or there is an issue with the material. What will Skechers do to address this issue? After the first wash after every 3rd or 4th wear they need to be washed again.

    • SKECHERS says:

      Thanks for your feedback! We will pass this on to our Product team to review.

      In the meantime, place the shoes in a sealed plastic bag with activated charcoal or an open box of baking soda, that usually helps to absorb the smell. Also, whatever smell usually goes away with washing (gentle cycle, air dry only. Do not put shoes in dryer). The shoes might not be completely dry if they’re still smelling after washing. I advise you allow the memory foam to fully dry, to where they are not feeling damp even if pressed down. – Tim, the Shoe Guy

    • Joan says:

      I have about 5 different pairs of skechers from sandals to sneakers and they all stink, I can’t even put them in my closet. It is awful for the price they cost.

  16. lisbeth says:

    i need replacement insoles-uneven distribution ( result of foot surgery and knee derangement) has caused uneven pressure.
    Can I purchase NEW memory foam insoles for my sneaks?

  17. Vicky Klausman says:

    I have purchased six pairs of memory foam shoes over the last year. I take turns wearing them to work. I love them, but they all are now uncomfortable and need new memory foam insoles. Skechers really needs to offer replacement insoles since all of my shoes still look like new. I do not want to have to buy a new pair of shoes every three months when the insoles wear out. Please address this issue as soon as possible. Including an extra pair of insoles with each pair of shoes as someone else mentioned in a comment would be an excellent idea.

  18. Rachael Harris-Brown says:

    I have recently bought three different type of memory foam Skecher shoes two months ago & all of them smell. I have followed your direction s & washed them all once. The smell returned after being washed only after wearing a couple times. They are incredibly comfortable but maybe skecher s should highly consider making all of there memory foam shoes with removable insoles so that washing & replacing them will be made easy!

    • SKECHERS says:

      After you wash your shoes, make sure that they are completely air dried before wearing them again. If you continue to run into issues, I would recommend that you try to deodorize the shoes by putting in some activated charcoal ‘Sneaker Tamers’ or similar charcoal odor absorbing products at night, or by sealing the shoes in a plastic bag for a few days with activated charcoal or a freshly opened box of baking soda. – Tim, the Shoe Guy

  19. dlr says:

    I have 4 pair of Skechers with memory foam. I love the comfort but they are the only shoes that I have problems with regarding odor. I have tried EVERYTHING…febreze, shoepourri, foot powder and sprays, washing in vinegar, baking soda, charcoal, machine washing and air drying, etc. They are so incredibly comfy, but I cannot abide the constant funk! And they are far too pricey to keep replacing every time a pair gets rank (which only take a few days). I have no problems like this with any other shoes. You all really need to work on this. I would love to buy more, but the incurable stench is a real dealbreaker.

    • SKECHERS says:

      Sorry to hear you are having issues with odor! To get at the root of the problem – to take away an odor, you can either cover it up, remove the agent causing the odor, or deaden your reception to the smell.

      Usually the baking soda or activated charcoal solution is best to remove the odor-causing agents, as that absorbs and nullifies anything causing a smell. If sealing them in an airtight bag containing an odor-absorbing material is not enough to absorb the smell, you may want to try using a second or third treatment – activated charcoal really is the best odor-absorbing material, it’s what they use in industrial cleanups.

      Machine washing with odor-absorbing detergents, combined with an odor absorbing treatment when air-drying may also work. When air-drying, usually wait 10-12 hours to make sure the memory foam is completely dry.You did mention you’ve tried everything, but perhaps there is additional detail that may have helped you here. Thanks! – Tim, the Shoe Guy

  20. tiffany says:

    Just purchased Bob sketchers & got a couple of mud stain splashes on them. Any tips on getting the stains out without putting them in a gentle cycle wash? Thanks!

  21. Jasmin says:

    Hi, I recently purchased a pair of sketcher go walk aspires to wear during my nursing clinicals. I purchased the white pair and the material fabric is soft but has the look of leather. My question is, should I wash these as if they were leather because they look like leather or could I simply place these in the washing machine? The material is soft and looks as if it could dirty easily. The description says the material is fabric with a leather textured upper. How should I go about cleaning these?

    • SKECHERS says:

      Your Skechers GOwalk Aspire is made from Leather-Tex, which is a fabric that has a smooth leather-like finish. It can be safely machine washed to clean – I recommend machine washing on the gentle cycle, placing both shoes in a similarly colored laundry bag or pillowcase, and air dry only. – Tim, the Shoe Guy

  22. Nancy Imthorn says:

    Thanks Tim, I just purchased Gowalk Aspire with Leather-Tex fabric and was concerned with the care required. Being able to gently machine wash is a real bonus as we both know white shoes do get soiled.

  23. amy Yeh says:

    I normally where size 6 for my sandals and flip flops. I bought size 6 for this memory foam shoes. I was wondering if I should of got the 6.5 or stay at size 6.
    Thank you for your time! Looking forward to your response!

    • SKECHERS says:

      If you normally wear a size 6, I would recommend trying that same size in a Skechers Memory Foam shoe. The insole provides a custom-feel fit, and if the length at the toe feels good, you should not have to try a larger size. – Tim, the Shoe Guy

    • SKECHERS says:

      Yes. Rain or wet conditions should not affect the Memory Foam insoles comfort or support. You may want to apply a waterproofing treatment to the shoe to help protect it if you are planning to wear these in wet conditions. If the memory foam gets wet, please allow the shoe to completely air dry. Do not place the shoe in the dryer. – Tim, the Shoe Guy

  24. I have Leather elite slip ons with memory foam which I LOVE but…they are starting to smell, and get hard, how do I clean these? I saw your posts about putting NON leather in washer but how do I clean memory foam in leather shoes. Thanks

    • SKECHERS says:

      I advise using a leather cleaning spray or lotion to clean the leather uppers of the Synergy Elite sneakers, and the non-leather parts of the shoe can be cleaned with mild soap, warm water and a soft cloth. -Tim, the Shoe Guy

  25. Christina says:

    I see that people have asked if there is any latex in three memory foam and your reply is no. What is your memory foam made out of? I have a serve allergy to latex and ever time I wear my sketcher go walk 3 my feet heat up and I feel like I am walking or standing on a heating pad?? Any suggestions as to why that is happening? I love the softness due to I have heal pain but can’t tolerate the feeling of the bottom of my feet on fire.

    • SKECHERS says:

      Skechers Memory Foam is made out of modified polyurethane/polyether polyol. It is latex free.

      Skechers GOwalk 3 does not have a Skechers Memory Foam insole. Instead, it has Skechers GOga mat technology which is made out of synthetic rubber/TPE/EVA. Also latex free.

      If you have any further questions or concerns or if you’d like to discuss what you are specifically experiencing, please contact us at

  26. Janet magill says:

    Just wondering how the sizes go in the kids go walk my daughter is a size 2 normally but I found I went down a size in mine in the shop they said they go from 13.5 then next size is a 2 but on a website on line I saw a size one I bought my daughter a size 13.5 but they are too tight help please

    • SKECHERS says:

      The next size up from a child’s size 13.5 is a size 1 – if the size 13.5 is too tight, you may want to return those and purchase the same shoe in a size 1 or even 1.5. – Tim, the Shoe Guy

  27. Jasmine says:

    I have washed them on the gentle cycle then now it is being airdried. The black marks haven’t come out yet and it still stinks! Also, after I washed it, I found out it turned out smaller (I used hot water to wash). Do u have an idea to make it a bit bigger and more comfortable? Like maybe putting it in the freezer or putting paper to keep it stretched? I will really appreciate it. I can’t buy a new one or any other new shoe so please help me. I am in a big help.

    • SKECHERS says:

      Shoes should always be washed in cold water, which is typically the default setting for gentle cycle. Since the shoes have already been washed in hot water, you may at this point want to get the shoe professionally cleaned and stretched, both of which are usually easy to do at a shoe repair shop.

  28. Jasmine says:

    Thanks. But do u have an alternative? I can’t get it to a shoe repair shop either. Also, can it walk through rain? since where I’m going for holiday rains a lot. I will be walking a lot of the time. For now, I have kept papers in the shoe to keep it a bit stretched so hopefully at least a small change will show.

    • SKECHERS says:

      Papers or some similar type of shoe form could help to stretch the shoe a bit, or a wooden shoe tree if available. Some customers have found they can stretch shoes out a bit by wearing them with two pair of thicker socks, then wearing the shoes barefoot or with a single pair of thinner socks once they stretch a bit.

      The shoes are not waterproof, I would recommend giving the uppers a treatment with Scotchguard or a similar waterproofing spray to make them water resistant. If your insoles get wet, make sure to let them air dry as much as possible (do not place insoles or shoes dryer).

  29. Nigel Reynard says:

    I have a pair of Relaxed Fit memory foam casual shoes. How do I clean these or can I put them into the washer.?? Thank you.


    Please please please let us buy the insoles separately. I would love to purchase some replacement insoles for my shoes and other shoes too 🙂 I love the memory foam. I’ve tried 6 different types of after market insoles, and nothing compares to yours. I have tons of pairs of VANS that I would like to put your insoles in. Is this a possibility in the future? I mean, you already make them. Just work out the cost and packaging to sell them separately. Come on now! You are a business right? I’d pay $20 a pair.

  31. Anne says:

    I love the pink memory foam insoles, and I would love to be able to buy a pair of them to make my work supplied boots majorly more comfortable, can I buy them anywhere?

  32. Lois says:

    Am I able to wash the go walk 2 and 3? I own four pair, and they smell horribly. They’re not cheap and I’ve only worn this year’s three or four times.

  33. Lois says:

    I own four pairs of sketchers go walk, 2 and 3 with memory foam. They are the most comfortable shoes I have ever owned. HOWEVER, they smell so badly. Even my new ones this year, that I’ve worn about three times, and my feet are always clean when I wear them. Please help!

    • SKECHERS says:

      Cleaning instructions in general – if a shoe has no leather or suede content like many Skechers Sport Memory Foam shoes, they should be machine washable – we recommend washing on the gentle cycle cold, placing both shoes in a laundry bag or pillowcase and air dry only.

      If the shoes have leather or suede in the uppers, or if you do not wish to machine wash, I recommend using a leather or suede cleaning product to clean those materials, and non-leather shoes can be hand washed using mild soap, warm water and a soft cloth.

      Hope these will help, Lisa!

      • Lana says:

        Hi, I have Sketchers Go Walk 3. Have owned them for almost a year & practically live in them. I notice that s lot of ppl are saying theirs smell/stink badly. Mine never do. I always wear little sockets that I bought with them & even during the last trimester if my pregnancy (6 months ago) when my feet would swell & sweat my Go Walk 3 wouldn’t smell. My feet would for a bit after I took the shows off but my shoes wouldn’t. The trick is to ALWAYS wear socks with them & preferably the little ones designed for Sketchers.

    • SKECHERS says:

      Hi Debra,

      Unfortunately, we do not sell or stock replacement insoles at this time. Our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores that carry shoe accessories.

  34. Norma J Fox says:

    I have an allergy to certain adhesives, and I get a rash on my feet whenever I wear these shoes without socks. Can you tell me what kind of glue/adhesives you use?

    • SKECHERS says:

      Hi Frank, unfortunately, we do not sell insoles separately at this time. Our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores that carry shoe accessories.

  35. Dee Jones says:

    I also have a problem with my Sketchers – not even 6 months old – that have a stink in the memory foam insole. I wash them frequently and allow to air dry before wearing again – still after 1 or 2 wears – I am back to the stink.
    I have put dryer sheets in them – which does reduce the smell while they sit in the closet but as soon as I put them on and take off at end of day – back to the smell.
    I do not have any other shoes that do this –
    What is going on and how do I get the memory foam insole to stop smelling?

    • SKECHERS says:

      Hi Dee, sorry to hear you are having issues with odor! Have you tried using baking soda or activated charcoal solution to remove the odor-causing agents? Machine washing with odor-absorbing detergents, combined with an odor absorbing treatment when air-drying may also work. When air-drying, usually wait 10-12 hours to make sure the memory foam is completely dry.

  36. Grace says:

    I came along to complain about the smell of my sketchers Go Walk 3. I have never had smelly feet, ever. Even after washing these shoes,including with Dettol Laundry additive, which is supposed to kill smells, they still smell. Sprays and antibacterial wipes don’t work either. I can t wear them anymore because other people around me can smell them. I am horribly disappointed and really regret buying them. I only bought them in June.
    Does anybody know of anything I can do to refresh them.

  37. Donna McNamara says:

    I have a pair of Skeecher Relaxed Fit Memory Foam Sandals and I love them but when I walk they squish. How do I get them to stop squishing? It’s driving me nuts!

  38. Is there a particular reason the Skechers Go Walk shoes I bought two weeks ago and have worn three times smell so terribly offensive? I just finished reading multiple blogs, including this one, so it seems it’s not a me problem but rather a Skechers problem. Are consumer expected to wash these shoes after each wash to avoid the stench? These shoes cost way too much to have this issue.

  39. Fiona gamble says:

    I have washed mine and air dried. (They are only couple months old) and within 30 mins of wearing the smell has returned.
    I’m really sad as they are so comfy and really help my plantar fasicilitis.
    But seriously the smell is horrific. I have tried odor eaters and the charcoal. Never suffered from smelly shoes in my life before. Not really good enough for a shoe that costs so much

    • SKECHERS says:

      We would recommend the Skechers GOwalk 4, the Burst and the Flex Appeal lines for cushioned comfort and arch support. D’Lites are good too for heel cushioning, and Skech-Airs.

  40. Jan says:

    My memory foam Skechers sandals have really stretched out since buying them. Will washing them in the washing machine out then back in the original shape?

    • SKECHERS says:

      Hi Jan, most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Washing them (on the gentle cycle, and air dry only) to revive them, it has worked for some customers.

    • SKECHERS says:

      Hi, Carlos. We’re sorry for the inconvenience, however, we do not sell or stock replacement insoles at this time. Our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores, that carry shoe accessories.

    • SKECHERS says:

      Hi Louise, most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Do not place shoes in dryer. Air dry shoes for 10 to 12 hours to ensure the insoles are fully dry.

  41. Camilla says:

    I love these shoes! The second I get them home, I spray them with shoe deodorant to prevent any kind of odors and that certainly helps! I used my first pair during a trip to Paris in a heatwave and we walked all over town every day and when I came home it didn’t smell bad at all!

    Anyway, I bought another pair this last Spring and they’ve gotten visibly dirty. So, what I want to ask is, can I wash them?

    • SKECHERS says:

      Hi Camilla,

      Yes, most non-leather casual shoes can be safely machine washed on the gentle cycle and air-dried. Do not place shoes in the dryer. Air-dry for 10 to 12 hours to ensure insoles are fully dried.

  42. Robyn Hitchen says:

    Hi. Love my skechers but the inner soul has worn through on the ball of right foot only. The rest of the shoe shows little wear. Can the inner souls be replaced? Only 6 months old.
    Regards Robyn

    • SKECHERS says:

      Hi, Robyn. The insoles can be replaced with any standard insoles you can find at your local merchants, such as sporting goods or retail stores, that carry shoe accessories.

  43. Maureen Riley says:

    Sketchers are all I buy now. Am I able to buy insole replacements..
    Generic and other brand insoles just don’t work the same.
    I have osteoarthritis in my knees and the memory foam is the most comfortable for me.
    The shoes outlast the insoles and I hate to part with some of my favourite pairs

  44. Hi! Just got a pair of fab Skecher Sweetpea shoes and they fit fine length wise – but they are tight across the top and scooped edges are digging in to the base of my toes. Is there a way of softening them up so this doesn’t happen?? Thanks!

  45. Kate Holmes says:

    My dog ate one of my memory foam insoles bloody thing! How can I buy replacement ones? I have googled it but only come up with other brands


    • SKECHERS says:

      Hi Kate, We’re sorry to hear that your dog chewed up your insoles! Unfortunately, we do not sell insoles separately at this time. Our shoes fit any standard insoles you can find at your local merchants, such as sporting goods or retail stores, that carry shoe accessories.

  46. Vicky Lorenson says:

    My husband has a pair of skechers air-cooled memory foam shoes, SN 52101, that he wore working outside and got them rather muddy. From what I’m reading most can be washed. Would just like to verify that this model can be washed in a machine and if there are any tricks to getting them clean.

    • SKECHERS says:

      Hi Vicky,

      This model should be able to be machine washed to clean them. I recommend brushing off as much of the mud and dirt as possible, then washing on the gentle cycle cold, placing both shoes in a laundry bag or pillowcase, and air dry only. – Tim the Shoe Guy

  47. Vic says:

    I have a pair of men’s sketchers (I’m female), I have big wide feet and they are really comfortable and fit perfect (I have foot problems and nothing else is comfortable) I want to start running again and can’t find out if Sketchers do a running shoe specifically with a memory foam insole, is there such a shoe?

    • SKECHERS says:

      Hi Vic! We would recommend the Skechers GOwalk 4, the Burst and the Flex Appeal lines for cushioned comfort and arch support. D’Lites are good too for heel cushioning, and Skech-Airs. Hope this helps!

  48. barbara mcgill says:

    I have leather upper skechers, how should I clean the inside. The non leathers I have washed with great success. Please assist.

    • SKECHERS says:

      Hi Barbara, we wouldn’t recommend machine washing shoes because the spin cycle and the dryer can damage the shoe and shorten its life. Instead, there are lots of great products designed to clean and reinvigorate leather shoes. Leather and suede shoes and boots are best if you get a leather or suede cleaning treatment. To remove dirt, you can wipe gently with a dry cloth and then apply a cleaner such as Penguin P100 Instant Cleaner or other cleaners provided at shoe stores. Allow leather to dry naturally, away from direct sunlight. Hope this helps 🙂

  49. Ferlicia says:

    Hi I would like to know how and where I can get the insole replacements? For some reasons the insoles are worn with holes by the balls of the feet (big toe and last toe especially), but the shoes are still in good condition. Please let me know any information. Thank you!

  50. Penny says:

    As you can see many of us want to purchase more memory foam insoles. Why you are not selling them separately is beyond me. I will not buy any more sketchers if I can not replace the insoles. If you are afraid people will keep their shoes longer and not buy new shoes I can say from my experience that because I love them so much and wear them all the time I have a minimum of three pairs going. I have never done that with any other shoes. I will not buy another pair if I can not purchase insoles from you separately.

  51. Alison says:

    The heel on one of my insoles has disintegrated and they have barely been worn. The material lifted at the back and the foam sole fell apart. Can I get a replacement for this shoe anywhere?

  52. Debbie says:

    The best and most comfortable shoes I have ever worn. I washed them regularly because I liked the way they always looked new. Then one day out of the blue, they got a funky odour . Tried everything and nothing worked. Then I had to throw them out (sniff) . Would love another pair (or three), because of the comfort but leary about buying another pair because of this. i have to started looking at other brands. Any suggestions?

  53. Christine says:

    hi, my favorite is the GoWalk3. I just ordered another pair to replace the current two pair of stink-pots. My question is this: which Skechers shoes are like the GoWalk3 but have a removable (replaceable) memory foam insole? thanks!!

    • SKECHERS says:

      Happy to hear you love your Skechers :)! Usually wearing them around the house for short periods of time in the day (breaking them in) helps, or also wearing a thick pair of socks with them as you do so (or several) will help stretch them out a bit! Hope this helps 🙂

  54. Tim says:

    Have four pairs. They all developed the strong smelly odor that so many others have told you about. Nothing will get rid of it. Your helpful tips page does not help. Sketchers needs to address this as it appears to be a product defect of some sort.

  55. Beth says:

    Do you wear socks with socks with the gel top dual density memory foam shoes? I heard that you’re not supossed to but i want to find out the truth about it.

    • SKECHERS says:

      Hi Beth! Most customers find that wearing a lightweight sock or no-show sock is best with the Gel insoles. Some are fine wearing barefoot as well. The Air Cooled are ideal for barefoot wear.

  56. Karen Clarke says:

    I bought a pair of memory foam stretchers for walking in spain . They are very comfortable but my toe big toes have now very painful blisters this has never happened before from walking help I love these stretchers

    • SKECHERS says:

      Hi Karen, depending on how new they are they may just need to be broken in! Perhaps wearing thicker socks for a while etc. 🙂 hopefully it won’t happen once they are worn in! Also feel free to contact customer service at with any further questions or concerns!

  57. Izza Ismail says:

    Hi. I have this skechers memory foam sneakers. I have a trip coming up and I know that these are made for long walks, but is it okay for light hiking? Not forest, just a hill beside the ocean. Will my memory foam handle it? The person at the store said that I cannot run 10km in it as it will spoil the foam. Is light slow hiking okay?

  58. Mike McEachon says:

    I just bought some steel toe sneakers with memory foam. The memory foam doesn’t go all the way to tip of the shoe and my toes feel like they are hanging off the end….is this normal and will they stretch to fit the shoe after I wear them awhile? Please reply asap as I really want to keep them and not return them. Thanks

  59. Patty says:

    I have two pairs of memory foam Skechers and they are so comfortable but the smell is ridiculous! I purchased the second pair because I couldn’t get rid of the smell from the first pair and I hoped that this year the problem (whatever it is) might be rectified. That is not the case in fact I feel like these started to smell immediately. This is very disappointing cause I don’t think that I’ll be testing that theory again and I love the comfort.

  60. Ayla says:

    Heya, my boyfriends dog got into my shoe and destroyed the insole on one of the brand new shoes I got. Do you know when replacement insoles are going to be available?

    • SKECHERS says:

      Hi Ayla! Unfortunately we do not know if we will be selling insoles in the near future. However insoles can be bought at many footwear stores, hope you find what you’re looking for 🙂

  61. Kristin says:

    I have 2 pairs of the Elite’s. I have no problem with the shoes themselves. But I am in need of new insoles for both pairs. When are you going to sell replacements?

  62. Ravi Kumar says:

    I bought a pair of WORK RELAXED FIT: SOFT STRIDE – CANOPY COMP TOE and after wearing it twice the insoles looks like it has been used for year. The back part was coming apart. Can I get a free replacement? Looks like a defective batch. Bought the shoes in Singapore.

    • SKECHERS says:

      Hi Celeste! Standard Memory Foam lasts a year or more at least, it may get compressed after a few months wear but should still be supportive and comfortable. Gel or Air MF last even longer, at least a year and a half.

  63. AnnDobbins says:

    I love the sketchers memory foam shoes but I do not love the air cushioned memory foam . It has become increasingly more difficult for me to find the memory foam Skechers and I live in Dayton Ohio . Please send me a list of the places or online places I can find memory foam Skechers . Thank you !

  64. Gina Tygert says:

    I noticed a lot of people leaving comments about wanting/needing memory foam insole replacement. My husband is on his feet for 9 hours a day everyday walking on concrete and his insoles wear out after about a month and we were wondering if we could get just the insoles as well. Considering how many people are asking about this you would think that Sketchers would come out with these! PLEASE PLEASE PLEASE consider this as my husband has plantar fasciitis in BOTH feet and these insoles are the ONLY thing that help!!!!

  65. Free says:

    Which Skechers sold today have removable insoles? I love my current pair of Go Walk 3 shoes because I can remove the insoles and insert my prescription orthotic insoles which I wear because of severe arthritis in my feet. These shoes are so comfortable! I am having so much trouble finding a replacement pair. Help will be appreciated.

  66. ira says:

    Can I wash my sketch-air cooled memory foam in the washing machine? The color of my shoes is PLUM. I want to get back the comfortable of the memory foam.

    • SKECHERS says:

      Hi Ira, we do not recommend washing any of our product in the machine as it can decrease the quality of the memory foam and shoe. If you aim to clean them we recommend hand wash 🙂

  67. Jay Hartman says:

    I go through your memory foam relax fit sneakers about every three months the memory foam wears out. Where can I purchase replacement foam? I am on my feet all day with the job I do. I tried other brands but keep coming back to sketchers because they last longer and are more comfortable. Thanks

    • SKECHERS says:

      Hi Jay! Unfortunately we do not currently sell replacement insoles. Usually Standard Memory Foam lasts a year or more at least, it may get compressed after a few months wear but should still be supportive and comfortable. Please email customer service at if you have more questions or concerns 🙂 So happy you love your SKECHERS!

  68. Jackie says:

    Hi, my husband has got a pair of sketchers shoes for work, he works 12 hour shifts and the insoles for his shoes are worn away which is making it uncomfortable to wear, though the shoe is still in very good condition. Do you stock memory foam insoles? He is a size 12.

    • SKECHERS says:

      Hi Linda, all of our memory foam shoes should be comfortable for walking and arch support etc. but for ultimate arch support I would recommend the Skechers GOwalk 4, and the Burst / the Flex Appeal lines. D’Lites are good too for heel cushioning, and Skech-Airs.

  69. Charlotte Dailey says:

    I love Sketchers….however I have a pair of ladies slip on tennis shoes and my puppy has destroyed the insoles, please can I buy replacement memory foam? Thank you!

      • Loretta says:

        What about the soles of the sneakers? The outside of the sole are they made of natural rubber latex? Or die sort of polymer plastic or silicone?

      • alisaskx says:

        Hi Loretta! There is no latex on the soles either, it is Polyurethane material. Hope that helps!

  70. Loretta Filardo says:

    Hi, I know many people have asked about the natural rubber latex, my son is allergic and I want to make sure your shoes are free of natural rubber latex. Not just memory foam but the “rubber sole”. Curious if it also latex free and made from synthetic ruber.

    • alisaskx says:

      Hi Loretta! No, the Memory Foam footbeds do not contain any latex, and they contain no rubber. Thanks for your interest!

  71. Kim Rosso says:

    Hi. Are all of your shoes and sandals made with memory foam? I’m allergic to memory foam and am having a hard time finding comfortable sandals without it.

    • alisaskx says:

      Hi Kim, many of our shoes are indeed made with memory foam. If you go online and click on a shoe there is an area below it that states what the shoes construction is 🙂 i.e. “Air Cooled Memory Foam cushioned comfort insole” Hope this helps!

  72. Amy Summerville says:

    Hi, I bought my 8 year old daughter a pair of slip on memory foam sketchers after months of her asking for a pair. She absolutely loves them (she wears women’s size 8) but after 3 weeks one of the insoles has wrinkled up under the toe/upper foot area and she refuses to wear them because of the wrinkled up memory foam. Do you have any ideas how to replace the foam?

    • alisaskx says:

      Hi Amy! Sorry to hear that! Have you tried taking out the insoles and trying to re-shape a little and re-insert? Unfortunately we do not currently sell replacement insoles, but you can find them at many shoe department stores 🙂 Have a great week!

  73. Laura Thevenin says:

    It seems to me the sketchers could make a good profit if they sold memory foam replacement/inserts ..I understand you might more money if we replaced the shoes instead of the insole but then again the insole should last the life time of the shoe. We would also like to put them in shoes that don’t come with the memory foam.
    Please make your customer happy by selling replacement insoles/inserts we have been asking for more than 2 years that plenty of time to R and D them into a sellable product.
    Nobody make them like Sketchers does!!!!!

    • alisaskx says:

      Hi Laura, thanks for taking the time for these comments! We appreciate your insight and will be sure to pass this along. Have a great week!

  74. A. CASTRO says:

    I contacted Skechers three weeks ago related this issue, I got an automated reply from saying that they will review the issue, I have not heard about this since then. customer service could be better, I would not recommend getting memory foam shoes from Skechers, please see my detailed issue below.
    Original message to Skechers: APR 12/2017
    I just bought a pair of shoes at a local Skechers outlet store (Allen Premium outlets), those are the Porter Meteno. This happened 2 weeks ago, I have been wearing those shoes for 8 days approx., not daily, and for less than 8 hours on each day. I’m wearing wool socks all time (Smartwool and Feetures) , socks are also brand new. the issue I have with the shoes is that they started to smell since the third time I wore them, this is so strange to me, I got a pair of Go Flex at the same time which I have used pretty much the same time, with this pair I do not see this problem appear, GoFlex smell good like new. I would like to return these shoes, but since I have already wore them it will not be accepted at the store. This had happened before to me on other Skechers with memory foam. Looking over internet this seems to be an issue with memory foam Skechers, that’s a shame, they are so comfortable. Could you please help me with this? Is there a way I can return these shoes and how will be the process to do so?

  75. Rondo says:

    Can the inner soles on Equalizers 2.0 be removed? As i wear orthotics the memory foam creates a problem. Can the inner sole be removed without damaging the shoe?

  76. C. L. says:

    Is there any Bobs shoes without memory foam? I love Bobs shoes but the memory foam makes my feet sweat (and smell) a lot and it absorbs the sweat… I have tried a lot of different things such as washing, odor removing products, and baking soda but nothing helps. The odor is bad, even after being washed and they are always moist after wearing even just for an hour. Is there anything that can be done about this? Thanks.

    • alisaskx says:

      Hi there! Majority of our BOBS shoes contain memory foam, however there are a select few that do not. I would recommend browsing the styles online and if you click on a shoe, there is a description of the “construction” at the bottom. There it will tell you what exactly the shoe contains 🙂 I would also recommend removing the insole and washing separately, and drying separately as well! Hope that helps!

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